FAQs & Cleaning Process

We deliver to all homes, businesses and hotels with an Easton, St. Michaels, Cordova, Newcomb, Bellevue, Royal Oak, Oxford, Unionville or Trappe address. We will also deliver to the Hyatt in Cambridge. For orders less than $125, we charge a $30 delivery fee.

All deliveries outside of our standard zone incur an extended delivery fee of $45 for Queen Anne, Bozman, Clairborne, McDaniel, Sherwood, Wittman, Wye Mills, and Neavitt addresses.

Drop off will be after 4pm on the start date of your rental. Items need to be available for pick up by 10am the last day of your rental.

Products must be in clean, working condition, and placed in the location where they were left upon delivery.

Your order will be delivered to the delivery address shown at checkout.  Orders will be placed near the front door, or at the closest covered spot on the property.

We are continually purchasing new inventory.  Please submit an inquiry by filling out the Waiting List form on the product page, and we will try to procure that item prior to your trip to the Eastern Shore.

Cancellation outside of 7 days will be refunded minus payment service fee (see below). Orders canceled after that time period will be charged 50% of order costs. Orders canceled on the same day of delivery will be fully charged and 50% of the delivery fee will also be charged to cover the preparation of the equipment for delivery.

More than 7 days cancellation: 100% refund minus payment service fee – 5% for credit card fees

7 days or fewer cancellation: 50% is refunded

Same day cancellation: Delivery fee (if applicable) is refunded

Payment service fees: Your payments are charged in full upon your order. If refunds are to be made, 5% of your total will be deducted for all types of cards.